Contact Us
Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630
(505)291-3500
(800)835-8699
Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Ballon Fiesta Parkway NE
Albuquerque, NM 87113
Street Address - Full Service Unit: Claims and Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107
If you are a member with a question about your coverage, please contact Customer Service at the phone number on the back of your membership card or at 800-432-0750.
| Group Sales | |
|---|---|
| For group product inquiries, including dental, vision and life insurance e-mail our Group Sales team. | 800-672-9700 505-837-8787 Fax 505-837-8600 |
| Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas) | 575-532-5752 Fax 575-532-5756 |
| Individual Sales | |
|---|---|
| For individual product inquiries, including dental, e-mail our Individual Sales team. | 866-445-1396 Fax 505-837-8600 |
| Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas) | 575-532-5752 Fax 575-532-5756 |
| Medicare Sales | 1-855-375-8934 505-816-2140 Fax 505-816-2267 |
Blue Access for Employers Hours of Operation:
Monday - Friday 5:00 a.m. - 2:00 a.m. (MT)
Saturday 5:00 a.m. - 5:00 p.m. (MT)
Blue Access Internet Help Desk
(888)706-0583
Help Desk Hours of Operation:
Monday - Friday 6:00 a.m. - 9:00 p.m (MT)
Saturday 6:00 a.m. - 2:30 p.m. (MT)
E-mail
Have a comment about Blue Access for Employers? Send us an e-mail.
