Our Medicaid Customer Service Unit is Here for You
BCBSNM is committed to helping you find the answers you need. Spanish-speaking representatives are ready to assist members. If you have questions about your health plan, please contact us.
Call Toll-Free
- Members – call 1-866-689-1523
- Providers – call 1-888-349-3706
- Employers and Producers – call your BCBSNM account representative
Email Us
- Use our secure email form to send comments or questions.
Fraud & Abuse:
- Report fraud and abuse to our Special Investigations Division at 1-800-543-0867.
- Learn about reporting fraud and abuse.
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