Here you will find:
- Dual Option PPO Plan benefit information
- Frequently Asked Questions about your PPO Plan
- Contact information
- Pre-existing Conditions information
- Understanding Your Explanation of Benefits flyer
Access Your Account and Claim Information Online
With Blue Access® for Members, your account information is just a click away. You can:
- check your claim status and history
- receive email notification when a claim is finalized
- confirm who is covered under your plan
- access health and wellness information
- research and compare quality and cost of hospital care using the Care Comparison® Tool
- obtain cost information for common health care services based on demographic and geographic information with the Treatment Cost AdvisorTM
- request a replacement ID card or print a temporary ID card
A Designated Service Unit is Here for You
If you need help communicating with BCBSNM, we can help. We offer bilingual interpreters for members who call Customer Service. Our staff includes Customer Advocates who speak Spanish. If you need language services or have questions about your health plan coverage, please call us toll-free at 1-888-966-7742 or e-mail us.
