Here you will find:
- Benefit Information: Standard Option, Extended Option
- Provider Information: Standard (LoboCare) Network, Extended Network
- Downloadable Forms
- Frequently Asked Questions
- Understanding Your Explanation of Benefits flyer
Access Your Account and Claim Information Online
With Blue Access® for Members, your account information is just a click away. You can:
- check the status of your claims
- view your explanations of medical benefits (EOBs)
- receive email notification when a claim is finalized
- confirm who is covered under your plan
- access health and wellness information, create a personal health profile, and take a comprehensive health risk assessment
- research and compare quality and cost of hospital care using the Care Comparison® Tool
- obtain cost information for common health care services based on demographic and geographic information with the Treatment Cost AdvisorTM
- request a replacement ID card or print a temporary ID card
A Designated Service Unit is Here for You
If you need help communicating with BCBSNM, we can help. We offer bilingual interpreters for members who call Customer Service. Our staff includes Customer Advocates who speak Spanish. If you need language services or have questions about your health plan coverage, please call us toll-free at 1-800-423-1630 or e-mail us.
UNM Hospitals Web Site
Visit the UNM Hospitals Web site*. When you finish visiting their site, simply close the new window to return to the BCBSNM site.
*We do our best to ensure that the information on the Web site shown above is useful, but can't be responsible for the content of that site or any information you may take from there (please read our legal disclaimer). When you click on the site link above, it will open in a new window so that you can explore that site without having to leave here. When you are through visiting the other site, you can close that window and return to the BCBSNM site.
