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Your health is always our priority. Your Blue Cross and Blue Shield of New Mexico (BCBSNM) health plan gives you access to the care you need during the COVID-19 pandemic.
Most changes will end with the end of the public health emergency. Some may end sooner, depending on your plan.
Our COVID-19 website has the most up-to-date information about these temporary changes to your benefits, and when these temporary benefits may be ending.
We invite you to visit this site often for details on what’s covered or call the customer service number listed on your BCBSNM member ID card.
Benefit |
Beginning Date |
Projected End Date |
COVID-19 testing covered at no cost-share to the member |
Mar. 7, 2020 |
Ends with the end of the U.S. Health and Human Services (HHS) public health emergency. There is no projected end date for fully insured and Interagency Benefits Advisory Council (IBAC) members. |
COVID-19 testing-related visits covered at no cost-share to the member at in-network provider offices, urgent care clinics, emergency rooms or by telehealth |
Mar. 18, 2020 |
Ends with the end of the HHS public health emergency. There is no projected end date for fully insured and IBAC members. |
In-network COVID-19 treatment at no cost-share at in-network providers |
Apr. 1, 2020 |
Ends Dec. 31, 2020. There is no projected end date for fully insured and IBAC members. |
Telemedicine visits at no cost-share at in-network providers |
Mar. 9, 2020 |
Ends Dec. 31, 2020. There is no projected end date for COVID-19-related testing and treatment delivered by telemedicine for fully insured and IBAC members. |
Early fills (up to 90 days) of some covered medication at select drugstores or by mail order |
Mar. 8, 2020 |
Ends with the end of the HHS public health emergency. |
Many self-funded groups are also waiving cost-sharing for COVID-19 treatment. Their dates for cost-sharing waivers may differ from the dates listed above. If you are in a group plan and are unsure what your plan covers, contact your company’s benefits administrator.
Remember to use your BCBSNM member ID card for your doctor’s visit and testing to help with the reimbursement process.