Provider Correspondence Viewer is an online application accessible in Availity® Essentials that allows providers to view, download and save specific documents related to the NPI and Tax ID associated with your Availity Essentials registration.
At this time, only participating providers with Blue Cross and Blue Shield of New Mexico can use PCV to access and download documents related to our Risk Identification and Outreach program, which monitors the use of controlled substances to support our members’ safety. RIO provides opioid feedback reports for educational purposes, when applicable, through the PCV tool.
How to access the Provider Correspondence Viewer:
- Log in to Availity Essentials
- Select Payer Spaces from the navigation menu and choose BCBSNM
- Within Payer Spaces, go to the Applications tab, then select the Provider Correspondence Viewer
For additional details, refer to the instructional Provider Correspondence Viewer User Guide.
Don’t have an Availity Essentials account?
Register today by going to Availity Essentials or contact Availity Client Services at 800-282-4548.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.