This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-888-371-1928.
If you need help communicating with BCBSNM, we can help. We offer bilingual interpreters for members who call Customer Service. Our staff includes Customer Advocates who speak Spanish. If you need language services or have questions about your health plan, please call us toll-free at 1-888-371-1928. You can also contact Customer Service with a secure message through Blue Access for MembersSM.
1-888-371-1928
Monday – Friday, 6 a.m. - 8 p.m. (MT)
Weekends & Holidays, 8 a.m. - 5 p.m. (MT)
Closed Thanksgiving and Christmas.
Mailing Address:
Attn: APS DSU
Blue Cross and Blue Shield of New Mexico
P.O. Box 660058
Dallas, TX 75266-0058
Physical Address:
Blue Cross and Blue Shield of New Mexico
4373 Alexander NE
Albuquerque, NM 87107
BCBSNM Health Services:
1-800-325-8334
Monday – Friday, 8 a.m. - 8 p.m. (MT)
BCBSNM Behavioral Health Unit:
1-888-898-0700
24 hours a day, 7 days a week
Your prescription coverage is provided by a third-party pharmacy benefits manager. Contact your company’s pharmacy benefits manager for more information.
Davis Vision® Customer Service:
1-800-999-5431
Website: www.davisvision.com
Delta Dental® of New Mexico Customer Service:
1-877-395-9420
Website: http://www.deltadentalnm.com
Address:
6400 Uptown Blvd. NE
Suite 115 East
Albuquerque, NM 87110
Phone: 1-505-889-4859
Fax: 1-505-889-4882
Visit the APS website to access more benefit information. When you finish visiting that site, simply close the new window to return to the BCBSNM site.