Register with Availity to verify eligibility and benefits, submit prior authorization requests, obtain claim status, view provider claim summaries and more
Contact Name |
Phone/E-mail/URL |
|---|---|
Availity Essentials®Register with Availity to verify eligibility and benefits, submit prior authorization requests, obtain claim status, view provider claim summaries and more |
Availity 800-282-4548 |
Behavioral Health Unit(Includes prior authorization) |
888-898-0070 Address: |
Care Management Programs |
855-462-1781 |
Condition Management |
866-874-0912 Fax: 505-816-3856 Blue Cross and Blue Shield of New Mexico |
Condition Management for Exchange Members |
855-462-1781 Fax: 866-589-8254 Blue Cross and Blue Shield of New Mexico |
Credentialing Questions |
800-567-8540 or 505-837-8800 Credentialing Status Checker |
Dental Benefits Customer Service (commercial only) |
877-723-5697 (Monday through Friday, 8 a.m. to 6 p.m. CT.) |
Eligibility and Benefits |
Availity Interactive Voice Response 888-349-3706 HealthXnet 866-676-0290 |
Fax Numbers |
Case Management Disease Management Health Services Network Services Utilization Management |
Government |
|
Health ServicesPrior authorization and/or Recommended Clinical Review (RCR) of medical services Case Management Pharmacy Services |
800-325-8334 or 505-291-3585 |
Health Services for Exchange MembersPrior authorization of medical services |
855-462-1783 Fax: 866-589-8253 |
Medical Management Correspondence for Exchange Members |
855-462-1781 Fax: 866-589-8254 Blue Cross Blue Shield of New Mexico |
Network Services |
For application inquiries, contractual issues, provider orientation, and education Network Contact List |
Provider Education |
Email Education Workshops |
Provider Service Unit
|
800-835-8699 |
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by independent third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.