Blue Cross and Blue Shield of New Mexico is offering in-person and virtual Turquoise Care training sessions for behavioral health, long term care and physical health providers in May and June.
Training Dates and Times
In-Person Training:
- Albuquerque Session 1: Tuesday, May 21, 9 – 11:30 a.m.
- Albuquerque Session 2: Tuesday, May 21, 2 – 4:30 p.m.
- Santa Fe Session 1: May 23, 10 a.m. – 12:30 p.m.
- Santa Fe Session 2: May 23, 1:30 – 4 p.m.
- Roswell, Thursday, June 6, 2 – 4:30 p.m.
- Las Cruces Session 1: Tuesday, June 11, 9 – 11:30 a.m.
- Las Cruces Session 2: Tuesday, June 11, 2 – 4:30 p.m.
Virtual Training:
- Session 1: Tuesday, June 25, 5:30 – 7:30 p.m. – Behavioral Health
- Session 1: Tuesday, June 25, 5:30 – 7:30 p.m. – Long Term Care
- Session 1: Tuesday, June 25, 5:30 – 7:30 p.m. – Physical Health
- Session 2: Wednesday, June 26, 9 – 11a.m. – Behavioral Health
- Session 2: Wednesday, June 26, 9 – 11a.m. – Long Term Care
- Session 2: Wednesday, June 26, 9 – 11a.m. – Physical Health
Providers do not need to attend more than one session. All sessions offer the same training content, but at different dates and times to better fit your schedule.
RSVP online using the links above. For more information, please contact your Provider Network Representative.
Agenda
This training will cover any changes related to Turquoise Care for the topics below.
Participating with BCBSNM
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Covered Services
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Member Rights and Responsibilities
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Provider Resources
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Prior Authorizations
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Claims and Billing
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Appeals and Grievances
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Care Coordination
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Cultural and Linguistic Competency
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