Providers that are with Blue Cross and Blue Shield of New Mexico for Medicaid managed care must provide an interpreter when a Medicaid member to whom they are furnishing covered services needs language assistance. Providers that want support from BCBSNM in arranging these services can visit the language assistance page on bcbsnm.com that is linked in the top right corner of every page or call 1-855-710-6984.
Please refer to the Medicaid Provider Reference Manual for additional information or contact your Provider Representative using the Network Contact List.