July 12, 2024
Our members rely on accurate provider information to find care. When your practice address, phone number or other demographic information changes, take the following steps:
Update the National Provider Identifier Registry if you have an NPI
- Update your information through the National Plan & Provider Enumeration System website, or
- Download and mail in the Centers for Medicare & Medicaid Services’ NPI update form
Instructions are provided online in the NPPES FAQs. See the CMS website for more on NPIs.
Update Blue Cross and Blue Shield of New Mexico
- Update your demographic information via the Provider Data Management feature in Availity® Essentials, or
- Use our Demographic Change Form if you’re unable to use Availity
You can also use these tools to verify that your directory information is accurate. Federal law requires that directory information be verified every 90 days even if it hasn’t changed. Learn more.
Availity administrators should also keep their organization’s provider information current in Availity Manage My Organization to ensure the associated provider data is accurate in the various Availity self-service tools. Manage My Organization is a separate function from Provider Data Management, and data should be updated in both tools.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.