July 24, 2024
The issue in Availity® Essentials that was impacting attachments of clinical information for some Medicaid members has been resolved.
To submit clinical information for Medicaid members:
- Resume submitting clinical information through Availity.
- Discontinue submitting through fax.
If you have questions, call the customer service number on members’ ID cards. Thank you for the care you provide to our members.