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Contact Us

A Designated Service Unit Is Here for You

If you need help communicating with Blue Cross and Blue Shield of New Mexico, we can help. We offer bilingual interpreters for members who call customer service. Our staff includes customer advocates who speak Spanish. If you need language services or have questions about your health plan, call 1-844-866-2521 (1-844-6NM-ALB1). You can also contact customer service with a secure message through Blue Access for MembersSM.

BCBSNM Customer Service:

1-844-666-2521: 24 hours a day, 7 days a week

Mailing Address:
BCBSNM
P.O. Box 660058
Dallas, TX 75266-0058

Physical Address:
BCBSNM
4373 Alexander NE
Albuquerque, NM 87107