Find the most common Blue Cross and Blue Shield of New Mexico contact information for producers selling our Medicare Supplement, Medicare Advantage Prescription Drug Plans (MAPD) and stand-alone Prescription Drug Plans (PDP).
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Medicare Contacts for Producers
Plan Information and Enrollment
Phone: 1-888-723-7423 (all Medicare products)
Medicare Supplement
Fax: 1-855-867-6714
Overnight Delivery Address (Not USPS)
Hallmark Services Corporation
Medicare Supplement New Business
1000 Warrenville Rd
Naperville, IL 60566-9746
Standard Business Mailing Address (USPS)
Hallmark Services Corporation
Medicare Supplement New Business
P.O. Box 650713
Dallas, TX 75265-0713
MAPD/PDP Training & Certification
Phone: 1-855-782-4272
Email: bcmrxcertification@bcbsil.com
MAPD
Fax: 1-855-895-4747
Delivery Address
For overnight delivery, do not use USPS
Blue Cross MedicareRx
25 Lakeview Drive
Jessup, PA 18434
PDP
Fax: 1-855-297-4245
Delivery Address
For overnight delivery, do not use USPS
Blue Cross MedicareRx
25 Lakeview Drive
Jessup, PA 18434
Blue Access for Producers Help Desk
Technical Issues With Your BAP Account
Phone: 1-888-706-0583
Monday – Friday: 6:00 a.m. – 9:00 p.m. MT
Saturday: 6:00 a.m. – 2:30 p.m. MT
Producer Service Center
Commissions, Licensing, Contracting
Phone: 1-855-782-4272
Monday – Friday: 8:00 a.m. to 11:00 a.m. and 12:00 p.m. to 4:00 p.m. MT