Virtual Care

If it’s hard to visit your doctor in person, virtual care is an option. Do you need urgent care right now? Or do you need access to a virtual primary care provider (PCP) to help with your health care needs on a routine basis or as issues come up?

Whether you need help for common health concerns or want to talk with a doctor about setting up a care plan, get access when you need it. Virtual care saves time – you won’t have to travel to a doctor’s office. No matter where you live in New Mexico, you can get access to more doctors online.

There are 2 ways to access virtual care:

Virtual PCP by Galileo®

Virtual PCP lets you to set up regular visits online for routine care or when issues come up. A PCP will focus on your health and wellness. They can help coordinate care with other providers when needed. Members 18 years and older have access to:

  • A U.S. board-certified PCP who will get to know you and your medical history.
  • A care team to work with you on a plan to meet your personal health care needs.
  • Unlimited online messaging 24/7 with your virtual care team.
  • Annual wellness exams.
  • Help to manage chronic health conditions.
  • Request a lab test or medication.

Learn about Virtual PCP

Virtual Visits by MDLIVE®

Speak with a doctor or therapist 24 hours a day, 7 days a week for urgent care. Instead of going into a doctor’s office, you can talk with doctor or therapist while at home, work or many other places. A virtual visit can cost less than going to an urgent care center or emergency room.

Learn about Virtual Visits

FAQs

Find answers to Frequently Asked Questions about your health plan.