With Blue Cross and Blue Shield of New Mexico health insurance, you can count on our health, wellness and membership benefits and programs.
Available to members in Albuquerque, Santa Fe, Las Cruces and across New Mexico.
Live Healthy With BCBSNM Perks and Benefits
With a BCBSNM health care plan, you'll get access to tools, resources and benefits that go beyond the essentials.
Virtual Visits
With MDLIVE®, some members have access to 24/7 virtual doctor visits. Want more convenience with your PCP? Now, some members can select MDLIVE as their preferred PCP.1
Behavioral healthcare
When your moods start to affect your behavior or your health, it’s time to seek care for your behavioral and mental health. With BCBSNM, find therapy, counceling and treatment options, both in-person and online
Health & wellness discounts
You and your family can save on health care products and services through our discount program, Blue365®. Pay less for fitness clothing, sneakers, gym memberships and more.
On-the-go mobile app
The BCBSNM mobile app gives you access to your plan and its benefits on the go. Access your virtual member ID card, search claims and payments history, find in-network care, use your benefits and more — all from the palm of your hand.
Digital membership preferences
Choose how you want to receive and manage your membership materials:
- Auto Bill Pay: Sign up for safe, automatic monthly payments with your member account.
- Digital Communication Preferences: Go paperless by updating your member communication preferences.
- SMS Messaging: Sign up for timely text updates from BCBSNM. Learn how to sign up.
24/7 Nurseline
With the BCBSNM 24/7 Nurseline, members can talk to a registered nurse at any time in English or Spanish. Get help for concerns like dizziness, headaches or fevers.
BCBSNM Health Plan Basics
With your BCBSNM health plan, you'll always have these health benefits.
Prescription Drug Coverage
All our health plans offer prescription drug coverage. Once you've met your plan’s deductible, you will either pay a set dollar amount (copay) or percentage of (coinsurance) your drug costs.
Essential Health Benefits
Our plans cover the health benefits essential under the Affordable Care Act, including: emergency care, hospitalizations, maternity, newborn and pediatric care, emergency care, labs, prescribed drugs, disease management, mental health, substance use and rehabilitative services.
Preventive Care Services
Many preventive care services, like screenings, vaccines and wellness programs, are covered under BCBSNM plans. When you get this care in-network, you won't pay out-of-pocket costs.
1 Virtual Visits may be limited by plan. For providers licensed in New Mexico and the District of Columbia, urgent care service is limited to interactive online video. Behavioral Health service requires video for the initial visit but may use video or audio for follow-up visits, based on the provider’s clinical judgment. Behavioral Health is not available on all plans. Message and data rates may apply. Terms and conditions and privacy policy are available at bcbsnm.com/mobile/text-messaging.
MDLIVE is a separate company that operates and administers Virtual Visits for Blue Cross and Blue Shield of New Mexico. MDLIVE is solely responsible for its operations and for those of its contracted providers.