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Member Resources

As a Turquoise Care member, we want to help you make the most of your plan. Explore some of the many resources available to you.

Key Resources

Forms and Documents

Find commonly used forms and documents to help you manage your plan.

Go to Forms and Documents

Frequently Asked Questions

Get answers to common questions about your plan.

Review FAQs

Value-Added Services (VAS)

Your Turquoise Care plan includes extra services that cover more than just standard Medicaid benefits.

Explore VAS

News and Upcoming Events

Explore recent news and find out about upcoming events.

Check out News and Events

Advisory Boards

Advisory boards focus on member needs. Join us to share your thoughts and learn about your plan.

Learn about Advisory Boards

Turquoise Care for Native Americans

Find out about programs, services and tools offered to Native American plan members.

Turquoise Care for Native Americans

Your Online Account

Blue Access for Members℠ allows you to manage your health plan 24/7.

Sign Up or Log In

Programs and Services

Blue Cross and Blue Shield of New Mexico offers many programs and resources with your well-being in mind.

Helpful Information

Check out these resources to help you better manage your health care.

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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call us Monday through Friday, 8 a.m. to 5 p.m. Mountain Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.